Running into something? Raise a ticket below — it lands straight with our helpdesk. On working days we respond to outages within four office hours.
Click the ? button at the top right in Lijnrecht: it holds the help topics for your role, the full manual and this same ticket form — with your details already filled in. If your organisation has the assistant switched on, you can simply type your question there.
If you get Lijnrecht through a telecom partner or IT service provider, contact your own supplier first — they know your environment and bring us in when needed.
Outages: within 4 office hours on working days (08:30–17:30 CET). Other questions: within 1 working day. Planned maintenance is announced in advance.